Medical Workshop:
Full Day

• Introduction
   

• Understanding Terminology: This foundational activity helps participants to learn the basics of transgender-related terminology through an interactive worksheet and guided discussion, which helps to clarifying common misunderstandings and confusion related to transgender people, experiences, and terminology.
   

• What are personal pronouns and why do they matter:  Gender pronouns are words that people use to refer to others without using their names. Using a person’s correct pronouns fosters an inclusive environment and affirms a person’s gender identity. This session will discuss what gender pronouns are, why they are important, how to be inclusive and respectful, some common gender pronouns, and what to do if a person mistakenly uses the wrong pronouns.
   

• What To Do When the Phone Rings: Welcoming Transgender Patients; There will be occasions when an operator may either be unsure of the gender of a caller or may inadvertently address the caller in the wrong gender. Although this ‘misgendering’ of a person may arise in any situation and can be upsetting, it is particularly so for transgender individuals; the impact can cause great embarrassment, for both parties. This session will help team members speak with a transgender or non-binary patient by phone without causing any embarrassment to either party.
   

• Medical care from a Trans view: This lesson helps participants to identify best practices for working with transgender people in medical settings, especially transgender people who are seeking routine, preventative, and general health care, and provides community-informed strategies for working with transgender, non-binary, and gender non-conforming patients.
   

• What are Cisgender Privileges: Cisgender privilege is having situations and circumstances which are not a problem in life because you identify as the gender in which you were given at birth. There are many things as cisgender people, we can take for granted that are problems for trans people.
   

• Lunch break 45min
   

• Imagining Being Transgender: This affective activity asks participants to imagine what it would be like to be either a transgender child or a transgender adult and consider what daily life might be like as a transgender person.
   

• Micro-aggressions Transgender people face in healthcare: This powerful activity asks participants to experience what it is like to have your gender questioned or commented on in a range of settings. This empathy building activity is combined with information about microaggressions and how they impact the daily lives of transgender and gender non-conforming people, specifically in the medical community.
   

• Understanding Transgender Peoples Experiences; Inequality when accessing services is a significant issue for trans people. Based on evidence and the body of research that exists, many trans men and women still experience issues when it comes to health and care support. This session will help participants keep the most important points in mind as they strive to understand the experiences of transgender people.
   

• Personal Journey: A life story of a transgender person.
   

Question & Answer with Follow-up Discussion This encourages participants to view their office or organization through the perspective of a transgender person accessing services and implement changes to make their space more affirming.